Braze

Braze is a powerful customer engagement platform that helps brands build meaningful connections with their audiences through personalized, real-time, and cross-channel communication. Designed for today’s fast-paced digital landscape, Braze empowers marketers to create seamless, data-driven experiences across email, mobile, web, and beyond. Whether you’re looking to increase retention, drive conversions, or create more loyal customers, Braze’s robust features make it easy to transform your marketing strategies into measurable results.

At Relationship One, we specialize in helping businesses harness the full potential of Braze. From onboarding and implementation to campaign execution and optimization, our team of experts partners with you every step of the way to ensure success.

Whether you’re launching Braze for the first time or looking to refine and enhance your existing setup, we deliver tailored solutions that align with your goals. Let us help you maximize the value of your investment and achieve marketing success with Braze.

Braze Consulting Services

Implementation Services

We recognize that no two businesses are the same. Whether you need personalized messaging, advanced segmentation, robust platform integration, or cross-channel orchestration, we have you covered. Rely on us to get the Braze customer experience platform up and running for you faster than any other partner. We offer a number of implementation packages designed to meet the needs of businesses of all sizes and requirements.

Expert Services

From triggered messages and campaign management to journey creation and audience automation, are you using the Braze platform to its fullest extent? Our certified consultants can review your instance and make recommendations on how to strengthen your campaigns and journeys, create robust personalized experiences, improve reporting and get the most out of the Braze customer experience platform.

Production Services

Need some extra help concepting or designing cross-channel campaigns and assets? Our certified consultants can be an extension to your team and support the creation and execution of your Braze campaigns and experiences including building and triggering emails, push and in-app messages, automations and journeys, and general executional support (e.g., segments and audience management, personalization, testing, basic reporting).

Data Management

Data, Data, Data! It’s the foundation for everything modern marketers do and migrating your data to Braze is a critical step in the implementation process. Whether it’s a data and taxonomy health check, full data audit, data architecting workshop, or implementing tools to make sure your data stays healthy, we can help.

Systems Integration

Our technical team excels in integrating Braze with your existing systems and data sources. From CRM and e-commerce platforms to data warehouses and third-party APIs, we ensure a smooth integration that maximizes the value of your marketing technology stack.

Reports & Dashboards

Whether you just want to know how to better leverage standard Braze reports or build custom dashboards/reports, our performance analytics team can help. We’ll show you how to get the most out of Braze reporting and data extracts, and provide guidance on key performance indicators for marketing stakeholders.

Development Services

Sometimes you just need a little more technical help. Whether it’s writing JavaScript or Liquid for advanced dynamic content and personalization, SQL queries for reporting or variables, custom-built landing pages, responsively-designed email templates, or support with the Braze SDK, our team of front-end developers has you covered. If you can dream it, they can build it.

Customized Training

Empowering your team is key to a successful Braze implementation and supporting the platform post go-live. We provide comprehensive training sessions tailored to different user roles, ensuring everyone is equipped to make the most of Braze.

Platform Migration

We get it, organizations change out their core marketing automation and orchestration tools from time-to-time. Whether you are doing a complete “lift-and-shift” or just adding Braze as another tool in your MarTech toolbox, we can help you migrate everything from assets to business processes to team members as part of a platform migration.