Salesforce Marketing Cloud

Salesforce Marketing Cloud empowers businesses to create personalized, data-driven marketing experiences across email, mobile, social, and more. With its robust suite of tools, including Journey Builder, Email Studio, and Marketing Cloud Personalization, this platform allows you to engage customers at every stage of their journey. Whether you’re looking to deliver timely campaigns, build dynamic customer journeys, or leverage AI-driven insights to optimize performance, Salesforce Marketing Cloud provides the flexibility and scalability needed to elevate your marketing strategy.

At Relationship One, we specialize in helping businesses harness the full potential of Salesforce Marketing Cloud. From platform implementation and integrations to campaign strategy and ongoing optimization, our team of experts is here to ensure your success.

Whether you’re new to Salesforce Marketing Cloud or seeking to expand your existing capabilities, we offer tailored solutions to meet your unique business needs. Let us help you maximize your investment, drive measurable results, and create meaningful connections with your audience.

Salesforce Marketing Cloud Consulting Services

Implementation Services

You have marketing programs to execute and the sales team is waiting on your results! Marketing automation and orchestration can relieve the pressure, but you don’t have time to figure it all out. Rely on us to get Salesforce Marketing Cloud (SFMC) up and running for you faster than any other partner. We offer a number of implementation packages designed to meet the needs of businesses of all sizes and requirements.

Expert Services

From triggered emails and campaign management to journey creation and audience automation, are you using the Salesforce Marketing Cloud platform to its fullest extent? Our certified consultants can review your instance and make recommendations on how to strengthen your campaigns and journeys, improve reporting and get the most out of Salesforce Marketing Cloud.

Production Services

Need some extra help concepting or designing emails and campaigns? Our certified consultants can be an extension to your team and support the creation and execution of your Salesforce Marketing Cloud journeys and workflows including building and triggering emails, automations and journeys, and general executional support (e.g., lists and profile management, interactions, testing, basic reporting).

Data Management

Data, Data, Data! It’s the foundation for everything modern marketers do. You need to make sure your data is clean, complete, normalized, and correctly mapped between systems. Whether it’s a database health check, full data audit, data architecting workshop, or implementing tools to make sure your data stays healthy, we can help.

Systems Integration

For organizations with CRM systems or other databases, we offer a variety of integration packages. Some integrations are standard to Salesforce Marketing Cloud while others require a custom solution. Either way, you can be confident that you’ll be provided with the best option for your requirements.

Reports & Dashboards

Whether you just want to know how to better leverage standard Salesforce Marketing Cloud reports or build custom dashboards/reports, our performance analytics team can help. We’ll show you how to get the most out of your SFMC reporting and provide guidance on key performance indicators for marketing stakeholders.

Development Support

Sometimes you just need a little more technical help. Whether it’s writing javascript or AMPscript for advanced dynamic content, SQL queries for automation, custom-built landing pages, or responsively-designed email templates, our team of front-end developers has you covered. If you can dream it, they can build it.

Customized Training

Have new team members that need to learn Salesforce Marketing Cloud? Trying to remember something covered during your implementation? Learn from an expert. We have a wide variety of standardized training curricula as well as customized materials that can be tailored to your team’s specific needs.

Platform Migration

We get it, organizations change out their core marketing automation and orchestration tools from time-to-time. Whether you are doing a complete “lift-and-shift” or just adding Salesforce Marketing Cloud as another tool in your MarTech toolbox, we can help you migrate everything from assets to business processes to team members as part of a MAP migration.